Your Team Organized. Your Customers Well Served.
Bring WhatsApp into your business routine with clear processes, a visual Kanban and smart automations — so your team works faster and your customers never go unanswered.
All Your Channels in One Place
Your team stops wasting time switching between apps. Handle WhatsApp, email, Instagram and more — with full history and the whole team on the same page.
WhatsApp Business
Ideal for small and medium teams that need to organize service without complications. Connect in minutes via QR Code.
- Instant connection
- Simplified management
WhatsApp Cloud API
For high-volume operations that can't stop. Scalability and reliability for growing teams.
- High message volume
- Maximum reliability
WhatsApp Groups
Turn groups into structured service channels. Every message becomes a trackable ticket — nothing gets lost.
- Each message becomes ticket
- Organized management
Website Chat
Capture leads from your website and start organized service right away, directly on the platform.
- 24/7 lead capture
- Easy integration
Centralize email communications too. A single panel for the whole team, leaving nothing out.
- Centralized management
- Complete history
Facebook & Instagram
Serve on social media with the same standard of organization. No extra tab, no lost context.
- Direct and Stories integrated
- Unified message management
Responsive interface with complete WhatsApp conversation management on desktop and mobile
Kanban Built Into the Chat: Real Organization for Your Team's Routine
Every WhatsApp conversation becomes a card on your process board. Your team knows exactly what needs to be done, who's responsible and what the next step is — no meetings, no spreadsheets, no guesswork.
Processes Visible to the Whole Team
No more "where's that customer?". Every conversation appears on the board with its stage, owner and full conversation history.
Your Team's Routine Organized in WhatsApp
Assign tasks, move stages and track process progress without leaving the chat.
No Customer Left Behind
With the integrated Kanban, your team knows exactly what needs to be done and who handles each case.
Automatic Actions per Stage
Set up what happens when a process advances to the next stage: messages, alerts and integrations on autopilot.
Every Customer with a Complete Profile, Always at Hand
Open any conversation and see everything in one place: contact details, funnel stage, deal value, priority, tags and the full conversation history. Your team serves with context — no more asking "who is this customer?" or hunting for information in another system.
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Real-Time Reports to Decide With Data
Track your funnel's health without building spreadsheets: active items, open value, average time per stage and distribution by priority. Everything updates automatically, so you know where to focus and where the process is stalling.
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Automate the Repetitive. Free Your Team for What Matters.
Set up automations that work for you: customer screening, after-hours replies, routing to the right agent. Your team only gets what truly needs human attention.
Without Overloading the Team
Frequent questions are answered automatically. Your team joins the conversation only when truly needed.
Smart Screening
Each customer is qualified and routed to the right department or agent, from the very first contact.
Integrated Into Your Workflow
Connect with Pipefy, Trello, Pipedrive and other tools your team already uses.
24/7 Service at No Extra Cost
Your customers get an immediate reply at any time, without needing an agent available.
For Businesses That Can't Afford to Be Disorganized
See how teams across different industries use Organize.Chat to structure processes and serve better.
Clinics and Practices
A patient who doesn't remember their appointment is a no-show. A patient who doesn't get a quick reply cancels. With Organize.Chat, your front desk confirms bookings, sends automatic reminders and answers questions over WhatsApp — while your team focuses on caring for whoever's in front of them.
Accounting Firms
Documents lost in WhatsApp, missed tax deadlines and unanswered clients come at a high cost. With the integrated Kanban, you organize each client into a process stage, track pending items and keep the whole team aligned without relying on manual reminders.
Law Firms
Each case has a client, a deadline and a series of critical steps. With Organize.Chat, you structure the flow of new cases, keep clients informed about progress and distribute demands across your team — all with a complete, traceable history of every conversation.
Real Estate Agencies
A lead who doesn't get a quick reply goes to the competitor. With the process Kanban, each agent knows exactly what stage each deal is in — from first contact to closing — without leaving any prospect unattended.
Choose the Right Plan for the Size of Your Business
From small teams that need to get out of the chaos to companies with structured operations and multiple departments.
Micro
For small teams that want to stop losing conversations and start working in an organized way.
- Complete WhatsApp organization and management
- Visual chatbot builder with drag & drop
- Contact management with advanced segmentation
- OC Docs: automatic document collection (20/month included) NOVO
- Integration with Google Sheets and Zapier
- Custom quick responses and templates
- Basic service and CSAT reports
- Up to 1,000 contacts in database
- Standard support via chat and email
- Additional Channels: email, web-chat, Instagram, Facebook (additional cost)
Pro
For growing companies that need clear processes, an integrated Kanban and a team that's always aligned.
- All Micro features
- Kanban CRM for Process Organization NOVO
- Custom fields for segmentation
- Advanced Team and Performance reports
- Structured Teams functionality
- Webhooks for custom integrations
- REST API for custom development
- Additional WhatsApp Numbers (extra charge)
- Advanced multi-channel service management
- Executive dashboard with KPI metrics
Premium
For operations that also manage WhatsApp groups and need full control over every interaction.
- All Pro features
- Security Profile with access control
- Automatic Audio Transcription (AI)
- WhatsApp Groups Management
- Groups API for automated management
- Individual and Group Messages unified
- Advanced Webhooks with higher throughput
What our Clients say
"We reduced response time by 80% and increased our conversion by 45%. Organize.Chat revolutionized our customer service!"
"The integration with Pipefy completely changed our operation. Now we have total control over the entire sales funnel."
"Amazing how we managed to organize WhatsApp groups with over 1000 customers. Every message becomes a ticket!"
Frequently Asked Questions
Get answers about our WhatsApp automation platform
Your Team Deserves to Work With Processes That Work
No more disorganized service, unanswered customers and an unclear team. With Organize.Chat, every conversation has a place, every process has an owner and every customer gets the attention they deserve.